Start with the End in Mind
Your business increasingly relies on IT, and the key services and applications provided to effectively run the organization. The user experience relative to these services and applications is now a top priority, and the pervasiveness of the Internet has driven availability expectations to new heights.
Most organizations have a complex web of applications and infrastructure that’s become increasingly difficult to manage for high availability and maximum performance. We believe that maintaining an always on environment requires the proper expertise, procedures, and advanced systems to monitor and resolve problems quickly.
A new shift in perspective is required to support IT. At the end of the day it’s all about finding the proper balance of People, Process and Technology.
Atrion’s maxtime™ Services are designed to enable your IT organization to focus on the things that really matter most; such as serving the end user, and uncovering enhancement opportunities to grow and transform your business through technology.
It provides you a way to more cost effectively manage your infrastructure, and to co-source in the right areas. You gain access to the technical expertise required, when needed, to most efficiently support your environment. This expertise is available across most of the technology areas significant to business today, such as network and security Foundations, virtualization and storage within the Data Center, Collaboration services such as email or telephony, and your Applications and Information management platform.
Atrion’s maxtime™ Managed Service monitors your infrastructure and key business services 24 hours per day, 7 days per week, and 365 days per year. Our Support Center is staffed with highly trained Customer Service Representatives and Engineering talent. Our constant presence allows us to identify, isolate, and potentially eliminate problems before they impact performance. Our service can correlate and measure the functionality and performance of the user experience, applications and servers, as well as the critical network components within your unique environment.
Atrion's maxtime Managed Services.pdf